Merry Christmas

All the staff at Bouvard Collection Agency would like to wish everyone a very Merry Christmas and a Happy and Prosperous New Year.

We would also like to take this time to thank all our loyal customers for your continued support, we look forward to continuing our wonderful working relationship with you into 2012.

Please find here the date our office will be closed at Christmas.

Our Business Community

When it comes to running a business we all endeavor to limit are exposure to bad debt, unfortunately this is not always possible, the thing to keep in mind is to make sure you have given yourself the best possible chance of recovering your money or at best limiting your losses.

Bankrupts

What happens when my debtor goes bankrupt (a quick review).

Most creditors don’t find out a debtor is bankrupt until way after the event, usually when they ring them to get payment on an invoice.  Once a person enters bankruptcy it is important for you to follow some very important steps.

Money Feeds Business

One of the common queries we have at BCA is in regards to clients maintaining their customers if they send them to the debt collectors.

It is a rather emotional dilemma, having customers that don’t pay on time or are late payers makes it difficult to operate a business successfully. 

The Key is Consistency.

Last time we talked about having the right tools and resources to ensure a smooth collection process.

However the most important aspect of using the tools is to maintain a consistent approach.

The great thing about being consistent is your customers will get to know your system and before long will adhere to your credit terms automatically.

Systems For Debt Collection

The end of financial years has well and truly come and gone, well done if you have come through the year with out having to write off any debts.
However there are many businesses that this is not the case and now is the time start to plan for this financial year. 
Remember time is money and the longer you leave money outstanding the more it costs. 

What makes a good debt collector?

Over the last week I have been head down training new staff to do debt collection.  From my experience of employing people to do the job it definitely takes a certain type of personality and only a few people have the grit and determination to perform this role.

Getting Paid Your Money

Make sure you know who’s paying the bill.

We explore six ways to make sure you know who is paying the bill, if you don’t find out who is meant to be paying the bill it leaves the account open for dispute.

Positive Credit Reporting

I have just returned from the World Credit Congress, which was held in Sydney, as expected the delegates came from many different countries.
 
Much discussion revolved around the credit crises and how do businesses remain confident in giving credit to their clients.  

Who's Paying the Bill?

Many small businesses get themselves caught in the middle of arguments over who is responsible for paying an account such as a dentist or doctor’s appointment for a child or a customer has rung and made an appointment to have his wife’s car fixed.  Or maybe you are a subcontractor on a building site, who is paying you? 

Does Anyone Like Asking for Money?

At BCA our focus is customer service.  We focus solely on collecting your money.  Now is the time to act on recovering your unpaid debts.

Start looking at the status of your outstanding accounts now.  Don’t leave it too late, you may end up having to write off debts you could have collected, and no one wants that.