What makes a good debt collector?

Over the last week I have been head down training new staff to do debt collection.  From my experience of employing people to do the job it definitely takes a certain type of personality and only a few people have the grit and determination to perform this role.

Getting Paid Your Money

Make sure you know who’s paying the bill.

We explore six ways to make sure you know who is paying the bill, if you don’t find out who is meant to be paying the bill it leaves the account open for dispute.